Spin Online Casino Terms and Conditions

Welcome to Spin Online Casino. By accessing our platform, registering an account, or using any of our services, you agree to be bound by these Terms and Conditions. We encourage you to read this document carefully before proceeding. At Spin Casino, we are committed to providing a fair, secure, and transparent gaming environment for all eligible players. If you do not agree with any part of these terms, please do not use our services.

1. About Us and Governing Law

Spin Casino is operated by Baytree Interactive Ltd, registered in Guernsey (Ground Floor, Kingsway House, Havilland Street, St Peter Port, registration number 69691). Our platform is powered by Cityviews Group, and we operate as part of Super Group (SGHC) Limited, which also owns the Betway brand. We are licensed and regulated by the Kahnawake Gaming Commission under licence number 00892, issued on 16 February 2022. Our gaming servers and transactions are processed in the Mohawk Territory of Kahnawake, Canada, and all disputes are governed by the laws of that jurisdiction.

For alternative dispute resolution, we work with eCOGRA as our certified ADR provider. If you have a formal complaint, you may reach our dedicated support team at complaints@playersupportcenter.com.

2. Eligibility and Account Registration

At Spin Casino, we only accept players who meet the following requirements:

• You must be at least 18 years of age
• You must not be a resident of any restricted jurisdiction listed in our policy
• You must register only one account per household or IP address
• You must provide accurate, complete, and up-to-date personal information during registration
• You must not share your login credentials with any third party

We reserve the right to request identity verification documents at any time. KYC (Know Your Customer) verification is required for cumulative withdrawals of €2,000 or more. We may suspend or close any account that fails to complete our verification process.

2.1 Restricted Countries

Our Spin Casino services are not available in the following jurisdictions, among others: the United States, United Kingdom, Australia, Ontario (Canada), Malta, Sweden, Germany, France, Italy, Spain, the Netherlands, Belgium, Austria, Greece, Portugal, Switzerland, Denmark, Czech Republic, Hungary, Poland, Romania, Bulgaria, India, China, Japan, Singapore, South Africa, Brazil, Argentina, Russia, Ukraine, and the UAE. A full list of restricted territories is maintained on our website and updated regularly.

3. Deposits, Withdrawals, and Payment Processing

At Spin Casino, we support multiple currencies including EUR, USD (US$), CAD (C$), and GBP (£). All payments are processed by Digiprocessing Limited, registered in Gibraltar (reg. 110368).

3.1 Deposits

We accept the following deposit methods:

• Visa and Mastercard
• paysafecard
• MuchBetter, NETELLER, Skrill
• ecoPayz, eZeeWallet

The minimum deposit amount is €10. We do not charge fees for standard deposits, though your payment provider may apply their own charges.

3.2 Withdrawals

Our Spin Casino withdrawal methods include Visa, Mastercard, Skrill, NETELLER, ecoPayz, eZeeWallet, MuchBetter, paysafecard, and SWIFT bank transfer (available for withdrawals only). We process withdrawals as follows:

• Web wallets: instant after the pending period is released
• Visa/Mastercard and SWIFT bank transfer: 1–3 business days
• Maximum withdrawal: €10,000 per 24-hour rolling period
• We do not process withdrawals over weekends

All withdrawals are subject to a rolling 24-hour reversible pending period. For large wins equal to or exceeding 5x your lifetime deposits, we may limit payouts to €4,000 per week, with the remainder held and released in subsequent weeks. All progressive jackpot wins are exempt from withdrawal caps.

4. Bonuses, Promotions, and Wagering Requirements

We offer a generous welcome package at Spin Online Casino worth up to €1,000 in matched deposits across your first three qualifying deposits:

• 1st deposit: 100% match bonus up to €400
• 2nd deposit: 100% match bonus up to €300
• 3rd deposit: 100% match bonus up to €300

Each qualifying deposit must be a minimum of €10. We also award daily free spins — 10 spins per day — giving you a chance to win up to €1,000,000 on our Mega Millionaire Wheel through the A Chance at a Million promotion.

4.1 Wagering Conditions

At Spin Casino, all bonus funds are subject to a 35x wagering requirement before withdrawal. Additional restrictions include:

• Maximum bet per round: €8; maximum bet per line: €0.50
• Welcome bonus winnings are capped at 6x your first deposit amount
• Welcome bonuses must be claimed within 7 days of issue
• Daily free spins expire 30 days after your last deposit

On joining our Spin Casino platform, you will receive a 2,500 Loyalty Points welcome boost upon your first deposit. We reserve the right to amend or withdraw any promotion at our discretion.

5. Loyalty Programme and VIP Tiers

Our Spin Casino loyalty scheme rewards real-money wagers with Loyalty Points (LP) redeemable for Bonus Credits. Our tiered system runs from Bronze through to Privé level, with higher tiers offering tailored promotions, faster point accumulation, dedicated account management, and exclusive competition entries. You may redeem Loyalty Points in defined increments as outlined in our promotions page.

6. Games and Software

At Spin Casino, we offer a large library of games powered primarily by Microgaming and Apricot, with additional titles from NetEnt and other certified providers. Our game selection includes:

• Slots and video slots
• Progressive jackpots including the Mega Millionaire Wheel (up to €1,000,000)
• Table games: blackjack, roulette, baccarat, craps, casino war, Red Dog, sic bo
• Video poker and Power Poker (All Aces, Jacks or Better)
• Live casino games
• Keno and scratch cards

We make most of our games available on desktop (downloadable and instant-play) and mobile browser. The Spin Casino app and mobile version are designed to give you a seamless gaming experience on any device.

7. Responsible Gambling

We at Spin Casino are committed to promoting responsible gaming. We provide tools including deposit limits, session time reminders, self-exclusion options, and cooling-off periods. If you believe you may have a gambling problem, we encourage you to use these tools or contact support via live chat. We also recommend organisations such as GamCare and BeGambleAware for independent advice.

8. Account Inactivity

Our Spin Online Casino account inactivity policy applies after 6 consecutive months of no login activity. Following this period, we will apply a maintenance fee of €10 per month for up to 18 months. We will notify you before applying these charges. You may avoid this fee by logging in to your account at any time.

9. Security and Data Protection

We protect your personal data using SSL encryption across all areas of our platform. We collect and process your data in accordance with our Privacy Policy. At Spin Casino, we will never share your data with unauthorised third parties. Our KYC procedures comply with anti-money laundering regulations, and we may request supporting documentation to verify your identity, address, and payment methods at any time.

10. Amendments and Contact

We reserve the right to update these Terms and Conditions at any time. We will notify registered players of significant changes via email or on-site notification. Continued use of our Spin Casino services after any amendment constitutes your acceptance of the revised terms. For support, you may contact us via live chat (available 24/7) or by email at complaints@playersupportcenter.com.

These Terms and Conditions were last updated in accordance with T&C version 7.8 and apply to all users of our Spin Online Casino platform globally, except where locally prohibited.